{"id":4315,"date":"2023-10-19T08:05:59","date_gmt":"2023-10-19T08:05:59","guid":{"rendered":"https:\/\/montagnemagique.com\/?page_id=4315"},"modified":"2026-11-02T10:19:37","modified_gmt":"2026-11-02T10:19:37","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/montagnemagique.com\/nl\/privacy-policy\/","title":{"rendered":"Privacybeleid"},"content":{"rendered":"\n\t\t<div id=\"fws_6af657284d780\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<h1>PRIVACY POLICY<\/h1>\n<h2><b>1. Who we are<\/b><\/h2>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Montagne Magique is the trading name of MM Ski School Nendaz S\u00e0rl, Route de la T\u00e9l\u00e9cabine 69, CH-1997 Haute-Nendaz, Switzerland (company register CHE-323.568.508). We are responsible for the personal information described in this statement.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The privacy of our clients is important to us. This statement explains what personal information we collect, why we use it, who we share it with and what rights you have, in line with the Swiss Federal Act on Data Protection.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For any question or request about your personal information, contact us at info@montagnemagique.com or +41 78 236 32 40. We will promptly acknowledge and investigate any concern about how we handle your information.<\/span><\/li>\n<\/ol>\n<h2><b>2. What information we collect<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We collect information you give us when you book, and information that arises during your lessons:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Contact details:<\/b><span style=\"font-weight: 400;\"> name, address, email address and telephone number of the person booking.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Skier details:<\/b><span style=\"font-weight: 400;\"> names, ages or dates of birth, skiing ability and any requests for each person in the booking, including children.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Booking and payment details:<\/b><span style=\"font-weight: 400;\"> lessons booked, dates, invoices and payment records. We do not store full card numbers.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Health and safety information:<\/b><span style=\"font-weight: 400;\"> any medical condition, allergy or other information you tell us about so we can teach safely, and details of any accident or incident during a lesson.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Photos and videos<\/b><span style=\"font-weight: 400;\"> taken during lessons (see section 5).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Messages<\/b><span style=\"font-weight: 400;\"> you send us by email, phone, WhatsApp or our website.<\/span><\/li>\n<\/ol>\n<h2><b>3. Why we use it<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We use your information only to:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Manage your booking, send invoices and confirmations, and take payment.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Match each skier with the right instructor, group and level.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keep skiers safe and respond to any accident or incident.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contact you about your lessons, including changes due to weather or conditions.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Meet our legal and accounting obligations.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Send you news and offers, but only if you have agreed, and you can opt out at any time.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">We ask for health information only where it matters for safety, and we share it only with your instructor and, in an emergency, with rescue or medical services.<\/span><\/p>\n<h2><b>4. Who we share it with<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We never sell your information. We share it only where needed:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Our instructors<\/b><span style=\"font-weight: 400;\">, who receive the details they need to teach your lesson.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Service providers<\/b><span style=\"font-weight: 400;\"> who help us run the business, such as our email and file storage provider (Google), our website host, our bank (Banque Raiffeisen), our payment-link and card provider (SumUp), and our accountant. They may use your information only to provide their service to us.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Partner ski schools<\/b><span style=\"font-weight: 400;\">, if we book lessons with them on your behalf.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Rescue, medical or emergency services<\/b><span style=\"font-weight: 400;\">, if there is a threat to your or another person&#8217;s health and safety (for example if you are injured) and you are unable to give consent.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Authorities<\/b><span style=\"font-weight: 400;\">, where the law requires it.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Some of these providers, including Google, may store information outside Switzerland, in the European Union or the United States. Where they do, we rely on countries recognised as having adequate data protection, or on safeguards such as the Swiss-US Data Privacy Framework or standard contractual clauses.<\/span><\/p>\n<h2><b>5. Photos, marketing and our website<\/b><\/h2>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Instructors may take photos and videos during lessons to give you feedback. We may also use them on our website and social media, unless you tell us you would prefer we did not. Just let your instructor or our office know, at any time.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We will only send marketing emails if you have agreed. Every email includes a way to unsubscribe.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Our website uses cookies to work properly and, with your consent, to understand how visitors use it [e.g. Google Analytics \u2013 confirm what your site uses]. You can control cookies in your browser settings.<\/span><\/li>\n<\/ol>\n<h2><b>6. Security and how long we keep it<\/b><\/h2>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification and disclosure.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We keep booking and contact details for as long as needed to manage your bookings and stay in touch with you as a client.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Invoices and payment records are kept for 10 years, as Swiss accounting law requires.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accident and incident records are kept for as long as needed for any insurance or legal claim.<\/span><\/li>\n<\/ol>\n<h2><b>7. Your rights<\/b><\/h2>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You can ask us at any time to see the personal information we hold about you, to correct it, or to delete it where we no longer need it. You can also withdraw any consent you have given, for example for photos or marketing.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To make a request, email info@montagnemagique.com. We will reply within 30 days.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you are not satisfied with our response, you can contact the Swiss Federal Data Protection and Information Commissioner (FDPIC) at www.edoeb.admin.ch.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We may update this statement from time to time. The latest version is always on our website.<\/span><\/li>\n<\/ol>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"PRIVACY POLICY 1. Who we are Montagne Magique is the trading name of MM Ski School Nendaz S\u00e0rl, Route de la T\u00e9l\u00e9cabine 69, CH-1997 Haute-Nendaz, Switzerland (company register CHE-323.568.508). We...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4315","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/montagnemagique.com\/nl\/wp-json\/wp\/v2\/pages\/4315","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/montagnemagique.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/montagnemagique.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/montagnemagique.com\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/montagnemagique.com\/nl\/wp-json\/wp\/v2\/comments?post=4315"}],"version-history":[{"count":2,"href":"https:\/\/montagnemagique.com\/nl\/wp-json\/wp\/v2\/pages\/4315\/revisions"}],"predecessor-version":[{"id":5698,"href":"https:\/\/montagnemagique.com\/nl\/wp-json\/wp\/v2\/pages\/4315\/revisions\/5698"}],"wp:attachment":[{"href":"https:\/\/montagnemagique.com\/nl\/wp-json\/wp\/v2\/media?parent=4315"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}